12/4/2006 - Camera Update and Positve Feedback of LDS

Ok - after much whinging, whining and carrying on, it looks like I may have success at repairing/replacing my camera/housing. (follows is my comment from last post about insurance)

"I was advised to speak directly to Sony, and low and behold, they are more than happy to assist. So tomorrow I take my gear to be assessed and most likely written off. My camera is no longer for sale and no current cameras fit my housing, so if they can't repair the camera (which is seriously fried) I may be looking at a whole new system.
Next time (please let there NOT be a next time) I hope it happens within warranty or as in this case, just after it. Not sure how I feel about lying though - as you have to make a Statutory Declaration which is a legal document and therefore you are committing fraud. Well, I guess I do know how I feel about it. :)
Thanks for all the help, support and advice."

With regards to LDS - well as some of you may remember, my dive computer failed a few months back and it was instantly replaced. Well, my pocket on my BC was starting to fray and had separated about half a centimetre - I really didn't consider this an issue. I put my gear into have their annual service and I get a phone call from the LDS operator who says "Your BC will be replaced, you can pick it up this weekend." I naturally say "What???" And he explained that it had a lifetime warranty and the pocket was fraying.

Talk about incredible service!!!!

It may have cost me a few hundred more than buying on line, but that is three times now that I have had a gear problem and it has been instantly fixed. (first time my diaphragm on my reg. was pushed out while traveling OS). LDS rocks!

Cheers

Tae